These general terms and conditions of sale apply to any order placed on the sites and
SM composite reserves the right to adapt or modify the present general conditions of sale at any time.
In case of modification, each order will apply the general terms and conditions of sale in force on the day of the order.


Upon receipt of your order, we check the availability of the ordered product (s).
In case of unavailability, we undertake within 30 days of the validation of the order either to deliver you the ordered product, or to offer you a similar product at a similar price, or to reimburse you by cheque, or in the form of credit memo.

We sell only items available in stock or on order, available from our suppliers.

The validation date of the order corresponds to:
-The date of the order in case of payment by online bank card or PAYPAL,
In case of exceptional stock breakage on one of the products of your order, we can ship the remainder of your order with your agreement.


(Law of 13 March 2000 on electronic signature)
Any purchase order signed by the consumer by “double click” constitutes an irrevocable acceptance which can only be challenged within the limits set out in these general conditions of sale.
The “double click” associated with the authentication and non-repudiation procedure and the protection of message integrity is an electronic signature.
This electronic signature has a value between the parties in the same way as a handwritten signature.


French paddle factory reserves the right to change its prices at any time, but undertakes to apply the rates in force indicated at the time of ordering, subject to availability on that date.


In all cases the payment is made in euros. For non-EEC delivery, invoicing is done without taxes. The shopping cart automatically calculates whether or not the country of delivery is subject to the French VAT (19.6). It is also possible to ship to France TTC, and to provide a tax slip (subsequent refund of VAT) for persons residing outside metropolitan France.

You can make the payment:

  • By Credit Card and Paypal:
    – Payment is made on a secure banking server.
    – No information passes through the French Paddles Factory website.
    – Payment by credit card is therefore perfectly secure.
    – Your order will be recorded and validated upon acceptance of payment.
  • Securing:
    – Your credit card details are encrypted using SSL (Secure Socket Layer) and never pass unencrypted over the network.
    – French Paddle Factory does not keep these details after the transaction.
    – This is why they are requested again for each new transaction on our site.

Retention of title clause:
The products remain the property of French paddles factory until the complete collection of the order by French paddles factory.
However, from the date of delivery, the risks of the delivered goods are transferred to the customer.
The goods remain the property of the seller until full payment (law 80335 of the 12.05.80)

Failure to pay:
French paddles factory reserves the right to refuse to carry out a delivery or to honour an order from a consumer who has not paid a full or partial payment of a previous order or with which a dispute is in progress the Board of Directors.
Any delay in payment will result in a penalty equal to 3 times the legal interest rate, and shall be entitled to compensation for collection costs amounting to €40. Excess expenses may be claimed on justification.

NB: the exchange rates are linked to daily variations, the prices displayed different currency of the euro on are indicative.


For delivery in metropolitan France:

For the sake of tracking the parcels, we are unable to deliver the orders to the bases or other premises of the armies outside metropolitan France.
The products are delivered to the delivery address indicated during the ordering process.
All shipments are insured at the actual value of the merchandise.

We always advise you to check the merchandise at the time of delivery.
In any case, you have a maximum period of 24 hours to notify us of any litigation.
Attention, in case of problems, keep the original packaging.

We are not responsible for delays due to strikes or natural disasters…

Shipping costs:
For any order, the shipping costs will be calculated upon validation of your order by our sales team.

Shipping times:
Any item available in stock is usually shipped within 24 hours.
These are average deadlines that correspond to the processing, preparation and dispatch times of your order.
At this time, the delivery time of the carrier must be added.

Delivery time:
The ordered product is delivered by the postal circuit or by an independent carrier, depending on the nature of the product ordered and at the sole initiative of French paddles factory, at the address appearing on the order form.

Delivery time = Shipping* + Transport**
* Shipping= order preparation time
** Transport= order delivery time

The announced deadlines are indicated at the start of our warehouse.
The choice of the delivery method depends on the weight, volume and value of the items.

From parcel to delivery:
You must check the conformity of the delivered goods at the time of delivery and before signing the shipping slip of the carrier.
You must indicate on the delivery note and in the form of handwritten reserves accompanied by your signature, any anomaly concerning the delivery (damaged product…).
This verification is considered to be carried out as soon as the purchaser, or a person authorized by it, has signed the delivery order.
You must also report by registered mail the anomalies and confirm your reservations to the carrier at the latest within 3 working days of receipt of the item (or articles) and send a copy of this mail to the following address:

French paddles factory
Z.A des brunelleries
1 Bis Rue du champ de l’aire
Customer litigation service
49080 – Bouchemaine

If the products require returns, they must be subject to a return request from our customer service within 7 days after delivery.
Any claim made outside this period may not be accepted.
The return of the product can only be accepted in its original state (packaging, accessories, instructions…).
If at the time of delivery, the original packaging is damaged, torn or opened, you must verify that it contains the entire order, and if necessary, note a reservation on the delivery slip specifying the nature of the damage .
We recommend that you check your delivery address in the order summary.
In the event of an error on the shipping address, the postage for a new shipment will be borne by the customer.


French paddles factory shall not be held responsible for the breach of the contract concluded by reason of force majeure, disturbance or total or partial strike, in particular postal services and means of transport and/or communications, flood , fire.

In the case of products purchased to satisfy professional needs, French paddles factory will not incur any liability for any indirect damages, as a result of these, operating loss, loss of profit, damages or expenses, which could occur.
The choice and the purchase of a product or a service are placed under the sole responsibility of the customer.
The total or partial impossibility of using the products, in particular because of incompatibility of the material, cannot give rise to any compensation, reimbursement or questioning of the liability of French paddles factory, except in the case of a Vice latent, non-conformity, defect or exercise of the right of withdrawal envisaged in art. 8 of our terms of sale.
In case of hidden defect, you have the choice to cancel the order, or to keep the product against a price decrease.


You have the right to withdraw from this contract without giving any reason within fourteen days. The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, physically takes possession of the last good.
Exercise of the right of withdrawal:
To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous statement

(for example, letter sent by post, fax or e-mail) by post to the French Paddles Factory address
Z.A des brunelleries
1 Bis Rue du champ de l’aire
Customer litigation service
49080 – Bouchemaine

by phone at +33 2 41 19 10 24 or by Email at

You can use the model withdrawal form, but it is not mandatory.
Withdrawal form (Please complete and return this form only if you wish to withdraw from the contract.)

– To the attention of :

French paddles factory
Z.A des brunelleries
1 Bis Rue du champ de l’aire
Customer litigation service
49080 – Bouchemaine

I / We (*) notify you / notify (*) hereby my / our (*) withdrawal from the contract for the sale of the property (*) / for the provision of service (*)
below – Ordered on (*) / received on (*)
– Name of consumer(s)
– Address of the consumer(s)
– Signature of the consumer (s) (only if
notification of this form on paper)
– Date
(*) Delete the unnecessary mention.

In order for the withdrawal period to be respected, it is sufficient that you send your communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.
You will have to bear the direct costs of returning the goods.

Consequences of the right of withdrawal
You will have to return or return the good, to:

French paddles factory
Z.A des brunelleries
1 Bis Rue du champ de l’aire
Customer litigation service
49080 – Bouchemaine

without undue delay and, in any event, no later than fourteen days after you have communicated your decision to withdraw from this contract to us.
This period is deemed to have been met if you return the goods before the expiration of the fourteen day period.
In the event of your withdrawal from this contract, we will refund all payments received from you, including delivery costs (except for additional costs arising from the fact that you have chosen, if applicable, a method of delivery other than the cheaper method of standard delivery offered by us) without undue delay and, in any event, no later than fourteen days from the day we are informed of your decision to withdraw from this contract.
We will proceed with the refund using the same means of payment as the one you will have
used for the initial transaction, unless you expressly agree in a different way; in any case, this reimbursement will not incur costs for you.
We may defer reimbursement until we have received the item or until you have provided proof of shipment of the item, whichever is the earlier.
You are only liable for the depreciation of the property resulting from handling other than those necessary to establish the nature, characteristics and proper functioning of this property.
Exception to the right of withdrawal
The exercise of the right of withdrawal is excluded for
following contracts:
– contracts for the supply of goods made to the consumer’s specifications or clearly personalized;
– contracts for the supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;


To be able to benefit from the guarantee of the products, it is imperative to keep the purchase invoice of the product.
We remind you that you also benefit from the legal guarantee of latent defects in application of art. 1641 and following the civil code.


At any time, you have a right of access, modification, rectification and deletion of the data concerning you (art. 34 of the law “computers and freedoms” of 6 January 1978).


French paddles factory co. L
1 Bis Rue du champ de l’aire
49080 Bouchemaine

n° TVA : FR06844350272
Share capital: € 30,000.00
Commercial register registration number: Angers B 844 350 272

For any information concerning the conditions of sale or +33 (0) 2 41 19 10 24